Service Drive Concierge: Warm Welcomes & Smooth Check-Ins

Mercedes Benz of South Mississippi; D'Iberville (MS); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Growth opportunities

Job summary

Mercedes-Benz of South Mississippi in D’Iberville, MS seeks a friendly, professional Service Drive Greeter to welcome guests and set the tone for their visit. You will guide customers to the right Service Advisor, assist with check-in flow, and help maintain a clean, inviting service drive and lounge area.

The role emphasizes outstanding customer service, a professional appearance, and the ability to multitask in a fast-paced environment.

Qualifications

• Outstanding customer service and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to multitask in a fast-paced environment.
• Dependable, punctual, and team-oriented.
• Automotive dealership experience is a plus, but not required.

Responsibilities

• Greet customers promptly and warmly as they arrive in the service drive.
• Welcome guests and direct them to the appropriate Service Advisor.
• Assist with vehicle check-in flow and help maintain an organized service drive.
• Ensure every customer receives a professional and hospitable experience.
• Communicate effectively with service advisors and support staff.
• Offer amenities to guests and maintain a clean, welcoming customer lounge and drive area.
• Assist with light administrative and customer service duties as needed.
• Support the service team in creating an efficient and positive guest experience.

Skills

Customer service

Interpersonal skills

Professional appearance

Multitasking

Punctuality

Team oriented

Job description

Mercedes-Benz of South Mississippi in D’Iberville, MS seeks a friendly, professional Service Drive Greeter to welcome guests and set the tone for their visit. You will guide customers to the right Service Advisor, assist with check-in flow, and help maintain a clean, inviting service drive and lounge area.

The role emphasizes outstanding customer service, a professional appearance, and the ability to multitask in a fast-paced environment.