Luxury Sales Data & CRM Coordinator

Omni Hotels & Resorts; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Complex Sales Research Coordinator to support the Sales & Catering and Revenue Management teams by managing the Delphi.fdc database, handling Definite bookings, and generating end-of-month reports at the property level.

Responsibilities include property-level Salesforce reporting, training staff on system usage, and collaborating with Sales Automation on company-wide projects.

Qualifications

• Bachelor's degree in Business or Hospitality Management preferred.
• Ability to analyze data and communicate effectively with peers and superiors.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Knowledge of Delphi.fdc and/or Salesforce is a plus.
• Spanish proficiency preferred but not required.

Responsibilities

• Assist designated hotels with property-level reporting needs for Salesforce.
• Responsible for the management of all bookings.
• Responsible for end of month reporting.
• Ensure all new users know how to access System Usage Standards, SOPs, HDIs, and training materials for Salesforce.
• Work closely with Sales Automation to implement company-wide projects and procedures.

Skills

Data analysis

Effective communication

Spanish proficiency

Team collaboration

Education

Bachelor's Degree in Business or Hospitality Management

Tools

Excel

Word

PowerPoint

Outlook

Delphi.fdc

Salesforce

Job description

Omni Hotels & Resorts is seeking a Complex Sales Research Coordinator to support the Sales & Catering and Revenue Management teams by managing the Delphi.fdc database, handling Definite bookings, and generating end-of-month reports at the property level.

Responsibilities include property-level Salesforce reporting, training staff on system usage, and collaborating with Sales Automation on company-wide projects.