Luxury Sales Coordinator — NYC Pre-Opening

Viceroy Park Avenue; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Viceroy Hotels in New York City is launching Viceroy Park Avenue and seeks a highly organized Sales Coordinator to support the Sales team from day one. This role focuses on administrative duties, client communications, reporting, and internal coordination to help drive revenue with precision and elegance.

The ideal candidate will manage contracts, inquiries, site visits, and sales documentation while maintaining CRM data accuracy.

Qualifications

• Detail-oriented with strong organizational skills.
• Able to manage multiple deadlines in a fast-paced luxury hospitality environment.
• Excellent verbal and written communication skills.
• Maintain confidentiality and exercise discretion with sensitive information.
• Independent worker who supports a collaborative team environment.
• Proficient in Microsoft Office; experience with CRM systems a plus.
• Experience in luxury or lifestyle hotel environment preferred.
• Experience in administrative, sales support, hospitality, or guest services preferred.

Responsibilities

• Provide administrative support to the Sales team, including preparing contracts, proposals, presentations, reports, and correspondence.
• Manage incoming sales inquiries and direct opportunities to the appropriate sales team members.
• Coordinate site inspections, client meetings, and hotel tours, ensuring professional execution.
• Prepare and distribute contracts, BEOs, group resumes, and other sales documentation as required.
• Maintain accurate account, contact, and activity information in the CRM and sales systems.
• Assist with weekly, monthly, and quarterly sales reports, production reports, and forecasting documents.
• Support lead management, proposal generation, and follow-up communications.
• Coordinate client amenities, VIP arrivals, and special requests with hotel operations teams.
• Assist with planning client events, FAM trips, trade shows, and industry events.
• Monitor and maintain sales files, contracts, and documentation for compliance.
• Maintain inventory of sales collateral and marketing resources.
• Support special projects and departmental objectives as assigned by hotel leadership.

Skills

Organizational skills

Communication skills

Discretion

CRM experience

MS Office

Sales support

Teamwork

Hospitality experience

Tools

Salesforce

Delphi

Opera

Microsoft Excel

PowerPoint

Outlook

Job description

Viceroy Hotels in New York City is launching Viceroy Park Avenue and seeks a highly organized Sales Coordinator to support the Sales team from day one. This role focuses on administrative duties, client communications, reporting, and internal coordination to help drive revenue with precision and elegance.

The ideal candidate will manage contracts, inquiries, site visits, and sales documentation while maintaining CRM data accuracy.