Luxury Client Advisor - Omni-Channel Concierge

Acne Studios; Town of Woodbury, Central Valley (NY, NY); On-site; USD 38,000 - 60,000; Full time

Job summary

Acne Studios is seeking a full-time Client Advisor for our Woodbury store to build loyal customer relationships, drive sales, and deliver an exceptional client experience.

You will work with the team to train in luxury sales, service, and clienteling while managing omni-channel services and store inventory. Fluency in English is required, with additional languages a plus based on market needs.

Qualifications

• Previous customer-facing role in retail or hospitality.
• Fluent in English; additional languages based on market requirements.

Responsibilities

• Care for customers in-store and during the full customer cycle.
• Provide training and coaching in luxury sales, service and clienteling.
• Manage omni-channel services.
• Achieve sales, conversion and clienteling targets.
• Uphold administrative procedures and manage inventory.

Skills

Interpersonal skills

Communication skills

Customer service

Teamwork

Fluent English

Tools

CRM

Job description

Acne Studios is seeking a full-time Client Advisor for our Woodbury store to build loyal customer relationships, drive sales, and deliver an exceptional client experience.

You will work with the team to train in luxury sales, service, and clienteling while managing omni-channel services and store inventory. Fluency in English is required, with additional languages a plus based on market needs.