Luxury Sales Associate

Braswell & Son Pawnbrokers; Franklin (TN); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Vision insurance

Paid time off

Tuition assistance

Wellness resources

Opportunity for advancement

Job summary

Braswell & Son Pawnbrokers in Franklin, TN seeks a Luxury Sales Associate to build authentic relationships with customers, guide purchases, trades, and pawn transactions in a relationship-driven environment.

You will consistently meet sales goals and develop expert knowledge across luxury jewelry, handbags, watches, and electronics, while upholding a team-oriented culture and Braswell Values.

Qualifications

• Minimum 2 years of continuous experience in sales, retail, or customer service with a single employer.
• Proven track record of meeting or exceeding sales goals.
• Strong interpersonal and communication skills — you connect with people naturally.
• Bilingual English/Spanish candidates are strongly encouraged to apply.

Responsibilities

• Build authentic relationships with customers to understand their needs and guide them through purchases, trades, and pawn transactions
• Consistently meet individual and store sales goals
• Develop and maintain expert-level product knowledge across jewelry, luxury handbags, watches, and electronics
• Contribute to a positive, team-oriented store culture aligned with the Braswell Values: Excellence, Passion, Integrity, Initiative, and Community
• Represent the Braswell & Son brand with professionalism and care at every customer touchpoint

Skills

Sales experience

Interpersonal skills

Bilingual English/Spanish

Job description

• Corporate Chaplain
• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Tuition assistance
• Vision insurance
• Wellness resources

About Us

Since 1979, Braswell & Son has been Arkansas’ premier destination for luxury handbags, estate jewelry, fine watches, and authenticated designer goods. We’re a family-owned company with deep roots in the Little Rock community — and we’re growing. We recently expanded into the Nashville, Tennessee area, bringing our trusted brand and luxury experience to new markets. We take as much pride in our team as we do in the items we carry. We’re not a typical pawn shop. We’re a luxury retail experience, and we need people who bring that same level of care and professionalism every single day.

The Role

We are seeking a passionate, people-centered Luxury Sales Associate to join our team. If you thrive in a relationship-driven sales environment, love beautiful things, and take genuine pride in building lasting connections with customers — this role is for you.

What You’ll Do

• Build authentic relationships with customers to understand their needs and guide them through purchases, trades, and pawn transactions
• Consistently meet individual and store sales goals
• Develop and maintain expert-level product knowledge across jewelry, luxury handbags, watches, and electronics
• Contribute to a positive, team-oriented store culture aligned with the Braswell Values: Excellence, Passion, Integrity, Initiative, and Community
• Represent the Braswell & Son brand with professionalism and care at every customer touchpoint

What We’re Looking For

• Minimum 2 years of continuous experience in sales, retail, or customer service with a single employer (we value consistency and commitment — please include your complete employment history in your resume)
• A proven track record of meeting or exceeding sales goals
• Strong interpersonal and communication skills — you connect with people naturally
• High attention to detail and a genuine appreciation for luxury goods
• Bilingual (English/Spanish) candidates are strongly encouraged to apply
• Reliable, dependable, and team-oriented

Why Braswell & Son?

• Medical, dental, and vision benefits after 60 days
• Paid time off + paid volunteer time off
• Closed Sundays and most major holidays
• Off by 6:30 PM — no late nights, except occasional special events
• A family-owned culture where you’re known by name, not a number
• Room for advancement and wage growth
• Ongoing, structured training program

Compensation

Competitive base pay + commission

Compensation: $16.00 - $20.00 per hour

Careers at Braswell & Son

For more than 45 years, Braswell & Son has been proudly serving our communities with trust, compassion, and excellence. Founded in 1979, we’ve grown from a single store to a thriving multi-state organization — recently expanding into Tennessee — while remaining true to what matters most: our people.

For the past decade, we’ve been named one of Arkansas’s Best Places to Work, a distinction earned by only 50 companies statewide. This recognition reflects our deep commitment to creating a workplace where every team member feels valued, supported, and empowered to grow — both personally and professionally.

Why Work With Us

At Braswell & Son, we believe people are our greatest investment. When you join our team, you’re not just starting a job — you’re joining a family built on purpose, passion, and opportunity.

Here’s what makes us stand out:

We’ve grown by more than 35% in the past year — and we’re not slowing down. With expansion across Arkansas and Tennessee, new leadership roles and advancement opportunities are always on the horizon.

We don’t just hire talent — we grow it. Our in-depth training, peer coaching, and leadership development programs give you the skills and confidence to excel in every stage of your career.

For ten consecutive years, we’ve been honored as one of Arkansas’s Best Places to Work — and now we’re bringing that same culture of excellence and belonging to Tennessee.

We believe in giving back. From supporting The Exodus Project, The CALL, CASA, and the Boys & Girls Club of Faulkner County, to volunteering in our own neighborhoods, we’re proud to serve the communities that support us.

Employee Success Focus

Our Mission, Vision & Values workshops help every team member understand how their individual success fuels our shared goals — creating an environment where people love what they do and why they do it.

Looking Ahead

We’re looking for talented, motivated individuals who want to be part of something bigger — a team that believes in making a difference every single day.

Now Hiring:

• Sales & Service Professionals who thrive in luxury retail and meaningful customer connections
• Future Leaders ready to grow through our Leadership Development pipeline
• Team Players who bring positivity, integrity, and heart to everything they do

At Braswell & Son, you’ll find more than a career — you’ll find a family, a future, and a place where your work truly matters.

Your next career move starts here. Join us and help write the next chapter of the Braswell & Son story.