Manager in Training

Braswell & Son Pawnbrokers; Nashville (TN); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Tuition assistance

Vision insurance

Wellness resources

Job summary

Braswell & Son Pawnbrokers in Hermitage, TN is seeking a Manager in Training (MIT) to build customer relations and guide the team. This position offers leadership development and training, creating an opportunity for career advancement in a supportive, team-focused culture. Candidates should possess prior leadership experience, strong people skills, and the ability to connect with diverse customers. Compensation is competitive at $16.00 - $22.00 per hour, with benefits including tuition assistance and health insurance.

Qualifications

• Previous leadership or supervisory experience.
• Stable work history with commitment and reliability.
• Strong people skills to connect with diverse customers.
• Confidence in decision-making and problem-solving.
• Team-first mindset with natural leadership ability.
• Bilingual Spanish/English is strongly preferred.

Responsibilities

• Build strong relationships with customers.
• Support daily store operations including buying and selling.
• Coach team members to deliver excellent customer service.
• Engage with the community and promote the store.
• Assist with merchandising and store presentation.
• Learn leadership skills for future management roles.

Skills

Leadership

Interpersonal communication

Problem-solving

Customer service

Teamwork

Social media proficiency

Job description

Full Time • Hermitage, TN, 37076, TN - Hermitage

• Corporate Chaplains
• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Tuition assistance
• Vision insurance
• Wellness resources

Braswell & Son Pawn Brokers

At Braswell & Son, we believe great businesses are built on relationships, trust, and strong leadership.

We are looking for a Manager in Training (MIT) who wants to grow into a leadership role while helping build meaningful connections with customers and the community.

This is not just a retail job. It’s a relationship-driven career where leadership, communication, and integrity matter every day.

If you enjoy working with people from all walks of life, leading by example, and building a strong team culture, this could be a great long-term opportunity.

What You’ll Do

As a Manager in Training, you will work alongside experienced leaders to learn every part of the business while helping guide the team.

Responsibilities include:

• Building strong relationships with customers and creating a welcoming store environment
• Supporting daily store operations including buying, selling, and loaning on jewelry, gold, luxury goods, electronics, and collectibles as well as other items
• Helping coach and support team members to deliver excellent customer service
• Participating in community engagement and store promotion through social media and special events
• Assisting with merchandising, inventory, and store presentation
• Learning leadership skills needed to grow into a future management role

Who We’re Looking For

We are searching for someone who brings leadership, stability, and a passion for people.

Ideal candidates will have:

• Previous leadership or supervisory experience
• A stable work history with a track record of commitment and reliability
• Strong people skills and the ability to connect with diverse customers
• Confidence making decisions and solving problems
• A team-first mindset and natural leadership ability
• Comfort using social media to connect with customers and promote the store

Bilingual Spanish/English is strongly preferred

Experience with jewelry, luxury goods, pawnbroking, or retail sales is a plus, but leadership ability and strong character are just as important.

What Makes Braswell Different

Braswell & Son has built its reputation on integrity, customer relationships, and strong team culture.

We are a company where people can build long-term careers, not just short-term jobs.

Our leaders are developed from within and are trusted to:

• Build strong teams
• Develop future leaders
• Represent the store in the community

What We Offer

• Competitive pay
• Leadership development and training
• Opportunity for advancement into store leadership
• A supportive and team-focused culture
• The chance to build real relationships with customers and the community

The Kind of Person Who Thrives Here

Someone who:

• Takes pride in their work
• Enjoys helping others succeed
• Shows up consistently and keeps their commitments
• Wants to grow into leadership and make a real impact

If you’re looking for a place where your leadership and character matter, we would love to meet you.

Compensation: $16.00 - $22.00 per hour

Careers at Braswell & Son

For more than 45 years, Braswell & Son has been proudly serving our communities with trust, compassion, and excellence. Founded in 1979, we’ve grown from a single store to a thriving multi-state organization — recently expanding into Tennessee — while remaining true to what matters most: our people.

Why Work With Us

At Braswell & Son, we believe people are our greatest investment. When you join our team, you’re not just starting a job — you’re joining a family built on purpose, passion, and opportunity.

Here’s what makes us stand out:

We’ve grown by more than 35% in the past year — and we’re not slowing down. With expansion across Arkansas and Tennessee, new leadership roles and advancement opportunities are always on the horizon.

We don’t just hire talent — we grow it. Our in-depth training, peer coaching, and leadership development programs give you the skills and confidence to excel in every stage of your career.

For ten consecutive years, we’ve been honored as one of Arkansas’s Best Places to Work — and now we’re bringing that same culture of excellence and belonging to Tennessee.

We believe in giving back. From supporting The Exodus Project, The CALL, CASA, and the Boys & Girls Club of Faulkner County, to volunteering in our own neighborhoods, we’re proud to serve the communities that support us.

Looking Ahead

We’re looking for talented, motivated individuals who want to be part of something bigger — a team that believes in making a difference every single day.

Now Hiring

• Sales & Service Professionals who thrive in luxury retail and meaningful customer connections
• Future Leaders ready to grow through our Leadership Development pipeline
• Team Players who bring positivity, integrity, and heart to everything they do