Luxury Sales Associate

EMERGING BLUE; Aspen (CO); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Commission

Benefits

PTO

Job summary

EMERGING BLUE in Aspen seeks Sales Associates for our luxury jewelry brand's new store. The role requires 3+ years in high-end retail, exceptional client service, and a passion for storytelling.

You will deliver concierge-level service, build relationships with high-net-worth clients, present the brand story, assist private appointments, and support events in a premium setting.

Qualifications

• 3+ years of luxury retail experience, preferably in fine jewelry, high-end fashion, or art.
• Strong background in clienteling, relationship management, and luxury service delivery.
• Experience in experiential retail, VIP activations, or high-touch sales environments.
• Proficiency with POS systems and CRM tools.

Responsibilities

• Provide exceptional luxury service and a personalized shopping experience.
• Build and maintain relationships with high-net-worth clientele, utilizing strategies to drive sales and foster brand loyalty.
• Communicate the brand story, craftsmanship, and unique qualities of each collection.
• Assist in private appointments, VIP experiences, and in-store activations.
• Meet and exceed individual and team sales goals.

Skills

Clienteling

Relationship management

Luxury service delivery

Communication skills

Storytelling

Tools

POS systems

CRM tools

Job description

Job Description

We are seeking Sales Associates to support our client, a luxury jewelry brand with a new store in Aspen. This role requires individuals with high-end retail experience, exceptional client service skills, and a passion for luxury jewelry and storytelling.

Job Description

We are seeking Sales Associates to support our client, a luxury jewelry brand with a new store in Aspen. This role requires individuals with high-end retail experience, exceptional client service skills, and a passion for luxury jewelry and storytelling.

Sales Associates will provide an elevated, concierge-level experience to clients, ensuring they receive the highest level of personalized service. They will develop a deep understanding of the brand’s craftsmanship, collections, and brand story, engaging with Aspen’s discerning clientele in an exclusive setting.

Essential Functions

Client Engagement & Sales

• Provide exceptional luxury service and a personalized shopping experience.
• Build and maintain relationships with high-net-worth clientele, utilizing strategies to drive sales and foster brand loyalty.
• Communicate the brand story, craftsmanship, and unique qualities of each collection.
• Assist in private appointments, VIP experiences, and in-store activations.
• Meet and exceed individual and team sales goals.

Merchandising & Brand Presentation

• Ensure product displays reflect the brand’s luxury aesthetic and high merchandising standards.
• Maintain showroom organization and cleanliness, ensuring a seamless and inviting shopping experience.
• Assist in inventory tracking and product management.

Operations & Team Support

• Work closely with the Sales Manager and fellow associates to ensure a smooth and successful installation.
• Process transactions efficiently using POS and CRM systems.
• Participate in brand events and activations, engaging with clients and brand ambassadors.
• Adhere to company policies and luxury service protocols.

Qualifications

Education and Experience Requirements:

• 3+ years of luxury retail experience, preferably in fine jewelry, high-end fashion, or art.
• Strong background in clienteling, relationship management, and luxury service delivery.
• Experience in experiential retail, VIP activations, or high-touch sales environments.
• Proficiency with POS systems and CRM tools

Additional Qualifications

• Polished, professional, and engaging personality with excellent communication skills.
• Self-motivated and results-driven, with a passion for luxury brands and storytelling.
• Ability to adapt to a fast-paced, high-profile retail setting while maintaining brand integrity.
• Exceptional attention to detail and merchandising skills.

Compensation & Benefits

• $25-30/Hour base pay + commission
• This is a full time role with benefits and PTO.