Luxury Room Service Server — VIP Guest Experience

IHG; Indianapolis (IN); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training programs

Paid time off

Job summary

InterContinental Indianapolis, part of IHG, is seeking friendly team members to deliver exceptional food and beverage service. You will set up and deliver orders, assist guests, and maintain cleanliness according to hotel standards.

This role requires lifting up to 50lbs, flexible shifts including nights, weekends and holidays, and a commitment to safety and local regulations. We offer a competitive hourly rate, tips, uniform, room discounts and comprehensive training.

Qualifications

• Must be able to lift up to 50lbs and perform required physical tasks.
• Must read, write and perform basic math.
• Must be 18+ and fluent in the local language.
• Willing to work nights, weekends and holidays.
• Excellent communication and guest service mindset.

Responsibilities

• Set up and deliver all food and beverage orders in accordance with property guidelines.
• Provide guests with exceptional service to achieve satisfaction.
• Conduct floor sweeps and retrieve food/beverage trays to maintain sanitation.
• Set up and deliver VIP amenities.
• Service hospitality suites per Banquet Event Orders and policies.
• Complete shift side work per hotel operating policies.
• Respond to customer needs and report to the shift supervisor.
• Handle cash according to company policies.

Skills

Great communication

Lift 50lbs

Food handling knowledge

Alcohol service compliance

Flexible shifts

Job description

InterContinental Indianapolis, part of IHG, is seeking friendly team members to deliver exceptional food and beverage service. You will set up and deliver orders, assist guests, and maintain cleanliness according to hotel standards.

This role requires lifting up to 50lbs, flexible shifts including nights, weekends and holidays, and a commitment to safety and local regulations. We offer a competitive hourly rate, tips, uniform, room discounts and comprehensive training.