VIP Room Service Attendant

Hei Hotels Inc.; United States; Remote; USD 8,200 - 12,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with match

Hotel discounts

Job summary

HEI Hotels & Resorts is seeking a hotel room service attendant in Virginia Beach to serve guests, deliver orders, and maintain sanitation standards. The role requires the ability to lift up to 100 lbs and carry trays up to 30 lbs, with strong guest communication and attention to detail. Training and competitive benefits are provided.

The position emphasizes teamwork, adherence to policies, and flexible scheduling to ensure guest satisfaction and smooth service operations.

Qualifications

• Hotel experience preferred.
• Ability to communicate well with guests.
• Ability to lift up to 100 lbs and carry trays up to 30 lbs.
• Effective verbal and written communication skills.
• Adapt communication style for different audiences.

Responsibilities

• Set up and deliver all food and beverage orders per company standards.
• Conduct floor sweeps and retrieve trays to maintain sanitation guidelines.
• Set up and deliver VIP amenities.
• Serve all hospitality suites per Banquet Event Orders and policies.
• Complete shift side work per hotel policies.
• Respond to guest needs and issues to ensure a quality experience and future sales.
• Report all communications to the shift supervisor.
• Handle cash according to company policies.
• Maintain regular attendance and be available to work.

Skills

Guest interaction

Communication skills

Mobility/physical stamina

Cash handling

Hotel experience

Job description

HEI Hotels & Resorts is seeking a hotel room service attendant in Virginia Beach to serve guests, deliver orders, and maintain sanitation standards. The role requires the ability to lift up to 100 lbs and carry trays up to 30 lbs, with strong guest communication and attention to detail. Training and competitive benefits are provided.

The position emphasizes teamwork, adherence to policies, and flexible scheduling to ensure guest satisfaction and smooth service operations.