Luxury Returns Associate — Fast-Paced Ops & Service

060 SAKS & CO LLC; United States; On-site; USD 56,289,000 - 77,008,000; Full time

Benefits offered by this job

Employee discount

Comprehensive benefits

Job summary

Saks Fifth Avenue is seeking a Return Associate to support our luxury retail operations. Under the Director of Operations, you will process store returns, maintain organized work areas, and help reconcile reports while protecting product integrity across channels.

You will handle a flexible schedule, follow store policies, and resolve issues for both internal teams and customers. The role offers comprehensive benefits and an employee discount.

Qualifications

• Ability to work a flexible schedule as per business needs.
• Demonstrates attention to detail and keeps personal workspace organized.
• Ability to influence team to follow store policies & procedures.

Responsibilities

• Open/close the digital return register.
• Maintain a neat and organized environment.
• Follow policy and procedures for processing returns, adjustments, and reconciling reports.
• Ensure product is secured to standard.
• Maintain integrity of product by separating, organizing and securing all .com returns.
• Resolve customer issues both internal and external.

Skills

Flexible schedule

Attention to detail

Policy compliance

Job description

Saks Fifth Avenue is seeking a Return Associate to support our luxury retail operations. Under the Director of Operations, you will process store returns, maintain organized work areas, and help reconcile reports while protecting product integrity across channels.

You will handle a flexible schedule, follow store policies, and resolve issues for both internal teams and customers. The role offers comprehensive benefits and an employee discount.