Luxury Returns Specialist – Fast-Paced Ops & Growth

Saks Fifth Avenue Llc; Boca Raton, Northern (FL, KY); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Supplemental life insurance

Disability insurance

Critical illness insurance

Hospital insurance

Accident insurance

Employee discount

Job summary

Saks Fifth Avenue is seeking a Return Associate in Boca Raton, FL to support processing returns at the store and assist in daily operations of our specialized workgroups. You will handle the digital return register, maintain an organized environment, and follow policy procedures to ensure accuracy and customer satisfaction.

Key duties include reconciling reports, securing products to standard, and resolving issues for internal and external customers while promoting team collaboration and

Qualifications

• Ability to work a flexible schedule as per business needs.
• Demonstrates attention to detail and keeps personal work space organized.
• Ability to influence team to follow store policies & procedures to help in decision-making.

Responsibilities

• Open/Close digital return register and maintain organized workspace.
• Process returns, make adjustments, and assist in reconciling reports.
• Ensure products are secured to standard and returns are separated and tracked.
• Resolve customer issues both internal and external.
• Maintain integrity of product and secure handling of com/online returns.
• Support daily operations of the returns team and related workflows.

Skills

Flexible schedule

Attention to detail

Policy adherence

Team influence

Job description

Saks Fifth Avenue is seeking a Return Associate in Boca Raton, FL to support processing returns at the store and assist in daily operations of our specialized workgroups. You will handle the digital return register, maintain an organized environment, and follow policy procedures to ensure accuracy and customer satisfaction.

Key duties include reconciling reports, securing products to standard, and resolving issues for internal and external customers while promoting team collaboration and