Luxury Retail Team Lead & Growth Coach

Tory Burch; McLean (VA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Employee discount

Exclusive offers

Volunteer days

Benefits package

Job summary

Tory Burch in McLean, VA is seeking a store leader to partner with the GM to drive an exceptional customer experience and ambitious business results. You will oversee staff selling skills and daily operations with an authentic approach, while modeling Tory Burch values.

The role requires an undergraduate degree, 2–4 years of luxury retail management experience, and a proven track record of success. Flexibility for overnight and weekend shifts and occasional travel is expected.

Qualifications

• Undergraduate degree (business or fashion related discipline a plus).
• 2-4 years of management experience in a luxury or service driven environment.
• Prior experience as a manager a plus.
• Proven track record of success.
• Open availability for a flexible work schedule that meets the business needs, including overnights, evenings, holidays and weekend shifts.
• Occasional overnight travel may be required.
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods.

Responsibilities

• Monitor team sales targets and metrics, oversee development of clientele relationships, set clear goals and expectations, and hold the team to high standards of excellence.
• Build a world-class talent team that delivers an exceptional retail experience.
• Partner with leadership to create a productive environment where staff can perform at their best and customers feel welcomed.

Skills

Leadership

Customer service

Education

Undergraduate degree in business or fashion

Job description

Tory Burch in McLean, VA is seeking a store leader to partner with the GM to drive an exceptional customer experience and ambitious business results. You will oversee staff selling skills and daily operations with an authentic approach, while modeling Tory Burch values.

The role requires an undergraduate degree, 2–4 years of luxury retail management experience, and a proven track record of success. Flexibility for overnight and weekend shifts and occasional travel is expected.