Luxury Retail Stylist & Customer Experience Specialist

Tapestry (Coach/Kate Spade)

Wrentham (MA)

On-site

USD 36,000 - 48,000

Full time

6 days ago

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Job summary

Kate Spade New York is seeking a retail associate to deliver outstanding customer experiences across handbags, apparel, and accessories. You will greet customers, share styling ideas, and help create complete looks while promoting the brand's lifestyle story.

Ideal candidates bring strong selling skills, prior retail experience, and comfort with omni-channel selling approaches. Flexibility to work nights and weekends is expected in a fast-paced store environment.

Qualifications

Professional selling skills with interpersonal abilities.
Prior experience in a retail environment.
Ability to multitask and work collaboratively in a team.
Social media awareness and willingness to learn omni/virtual selling techniques.
English proficiency or local market language proficiency.

Responsibilities

Greet guests warmly and confidently, demonstrating strong product knowledge.
Actively listen and ask insightful follow-up questions to understand customer needs.
Provide styling advice, suggest add-ons, and create complete looks.
Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
Guide customers through purchase decisions and ensure a seamless checkout experience.
Maintain operational excellence, including stockroom organization and POS transactions.