Luxury Retail Store Leader | Sales & Ops Coach

Lucchese Bootmaker; Napa (CA); On-site; USD 70,000 - 86,000; Full time

Benefits offered by this job

401(k) match

Life & AD&D Insurance

Disability insurance

Vacation pay

Job summary

Lucchese Bootmaker in Napa, CA is seeking an Assistant Store Manager to partner with the Store Manager in driving sales and delivering a luxury customer experience. You will lead daily store operations, coach team members, and ensure brand standards are upheld.

The role requires flexibility for evenings and weekends, with a strong focus on KPI achievement, inventory accuracy, and colleague development. Napa location with full-time hours.

Qualifications

• Minimum 2–4 years of progressive retail leadership experience.
• High School Diploma or GED required.
• Bachelor’s degree in Business, Retail Management, or related field preferred.
• Luxury, premium, or specialty retail experience preferred.

Responsibilities

• Partners with the Store Manager to execute business strategies aligned with store goals.
• Supports cross-functional initiatives and company programs.
• Fosters a collaborative and inclusive team environment.
• Shares best practices and feedback to improve store performance.
• Participates in interviewing and selection processes to support staffing and talent needs.
• Leads by example on delivering a luxury, personalized consumer experience.
• Resolves customer concerns professionally and supports service recovery.

Skills

Leadership

Sales performance

Retail operations

Coaching

Communication

Customer service

Time management

Team building

People management

Education

High School Diploma or GED

Bachelor’s degree in Business, Retail Management, or related field preferred

Tools

NetSuite

Microsoft Office

ADP Workforce Now

Job description

Lucchese Bootmaker in Napa, CA is seeking an Assistant Store Manager to partner with the Store Manager in driving sales and delivering a luxury customer experience. You will lead daily store operations, coach team members, and ensure brand standards are upheld.

The role requires flexibility for evenings and weekends, with a strong focus on KPI achievement, inventory accuracy, and colleague development. Napa location with full-time hours.