Luxury Retail Store Leader & Coach

signetjewelers; Temecula (CA); On-site; USD 35,000 - 44,000; Full time

Benefits offered by this job

Base pay + commission

Health, dental, vision insurance

401(k)

Paid time off

Paid holidays

Tuition reimbursement

Career training

Merchandise discounts

Incentive trips

Job summary

Jared seeks an Assistant General Manager to lead store performance and elevate customer experiences. You will partner with the General Manager to drive daily execution, coach talent, and maintain a luxury-standard environment focused on selling, service, and operational excellence.

You’ll coach, onboard, and develop team members while promoting accountability and teamwork. A flexible schedule includes evenings, weekends, and holidays to meet business needs.

Qualifications

• Ability to deliver sales results and coach other to improve performance.
• Strong communication, planning, and team leadership skills.
• Professional presence and a positive, team‑first approach.

Responsibilities

• Support store performance through daily business rhythms, coaching, and operational consistency.
• Reinforce key behaviors tied to conversion, appointments, clienteling, and follow-up.
• Partner with leadership to execute visual standards, promotions, and operational priorities.
• Maintain inventory, compliance, and security standards.
• Model elevated service so customer client feels welcomed and guided.
• Lead from the floor by coaching in real time and supporting meaningful customer interactions.
• Reinforce appointment culture, follow-up behaviors, and relationship-building expectations.
• Help create memorable experiences that build trust, loyalty, and confidence.
• Resolve customer concerns quickly and within guidelines.
• Deliver in-the-moment coaching and recognition that builds confidence and capability.
• Support onboarding, training, and development of store team members.
• Reinforce accountability, teamwork, and selling excellence.
• Feel celebrated through elevated service and thoughtful guidance.
• Experience confidence through expert support and relationship-based selling.
• Connect emotionally to meaningful purchases and milestones.

Skills

Sales coaching

Leadership

Customer service

Job description

Jared seeks an Assistant General Manager to lead store performance and elevate customer experiences. You will partner with the General Manager to drive daily execution, coach talent, and maintain a luxury-standard environment focused on selling, service, and operational excellence.

You’ll coach, onboard, and develop team members while promoting accountability and teamwork. A flexible schedule includes evenings, weekends, and holidays to meet business needs.