Luxury Retail Security Officer - Customer-Focused

Allied Universal; Paramus (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Perks Program Discounts

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer for a luxury retail location in Paramus, NJ. You will monitor, protect, and assist guests while delivering exceptional customer service in a fast-paced setting.

As a full-time Security Officer, you’ll work a varied schedule and help deter incidents by maintaining a strong professional presence, following site policies, and coordinating with the team to ensure a safe, welcoming shopping

Qualifications

• Provide customer service to clients, visitors, and team members by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor access points and visitor activity in a luxury retail environment, following established entry, credentialing, and package-control procedures.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site protocols.
• Conduct regular and random patrols throughout the retail location, sales floor, stock areas, and perimeter to help identify and report security-related concerns.
• Support a welcoming, professional shopping experience through courteous communication, detailed observation, and timely documentation of incidents and activities.

Responsibilities

• Monitoring and patrolling a luxury retail location to deter security incidents and ensure guest safety.
• Providing courteous customer service and enforcing site policies to maintain a safe shopping environment.
• Responding to incidents and escalating according to procedures to resolve issues quickly.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer for a luxury retail location in Paramus, NJ. You will monitor, protect, and assist guests while delivering exceptional customer service in a fast-paced setting.

As a full-time Security Officer, you’ll work a varied schedule and help deter incidents by maintaining a strong professional presence, following site policies, and coordinating with the team to ensure a safe, welcoming shopping