Luxury Retail Sales Support Specialist

Tapestry (Coach/Kate Spade); Jenks (OK); On-site; USD 17,000 - 21,000; Full time

Job summary

Coach is seeking a Sales Support Associate in Jenks, Oklahoma. You will warmly welcome clients, assist with product information, operate a POS, and help maintain a pristine sales floor.

The role emphasizes brand representation, accuracy, and friendly service to create a lasting impression. Candidates should have 1+ years in luxury retail or customer service, strong English communication, and comfort with technology (iPad, POS systems).

Qualifications

• 1+ years retail experience (luxury preferred).
• Strong knowledge of fashion trends and market competition.
• Proficiency with cash handling and POS systems.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and promote gift cards.
• Receive and organize shipments; maintain stockroom cleanliness.
• Manage stock levels and replenish sales floor; assist with visual merchandising updates.
• Support sales floor activities and respond to customer requests.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

POS operation

Communication

Tools

POS systems

iPad / Mobile POS

Walkie talkie

Cash register systems

Job description

Coach is seeking a Sales Support Associate in Jenks, Oklahoma. You will warmly welcome clients, assist with product information, operate a POS, and help maintain a pristine sales floor.

The role emphasizes brand representation, accuracy, and friendly service to create a lasting impression. Candidates should have 1+ years in luxury retail or customer service, strong English communication, and comfort with technology (iPad, POS systems).