Luxury Retail Sales Support — Flexible Schedule

FashionUnited; Scottsdale (AZ); On-site; USD 20,664,000 - 30,307,200; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid Paternity and Maternity leave

Commuter benefits

Job summary

Coach is seeking a Sales Support Associate in Scottsdale to enhance store success through warm, efficient customer service at the cash wrap and a well‑kept selling floor. You will help move products from receipt to sale with accuracy and care.

Responsibilities include greeting clients, acting as brand ambassador, processing transactions, stocking, and merchandising updates, while maintaining Loss Prevention standards in a fast‑paced luxury retail setting.

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment,
• Strong English language proficiency. (for EU)

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Cash handling

Customer service

English proficiency

Job description

Coach is seeking a Sales Support Associate in Scottsdale to enhance store success through warm, efficient customer service at the cash wrap and a well‑kept selling floor. You will help move products from receipt to sale with accuracy and care.

Responsibilities include greeting clients, acting as brand ambassador, processing transactions, stocking, and merchandising updates, while maintaining Loss Prevention standards in a fast‑paced luxury retail setting.