Luxury Retail Sales Support — Flexible Schedule

Tapestry, Inc.; Livermore (CA); On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid family leave

Commuter benefits

Job summary

Coach is seeking a Sales Support Associate in Livermore, CA. You will greet customers, assist with product selections, and handle transactions at the cash wrap while maintaining an organized sales floor.

Ideally you bring experience in luxury retail, strong English communication, and a passion for fashion trends. This role requires flexibility for busy periods, weekends, and holidays in a fast-paced store environment.

Qualifications

• 1+ year retail experience, preferably luxury retail.
• Knowledge of fashion trends and competition in the marketplace.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador; support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products and promote gift cards; capture customer data as allowed.
• Receive, process, and organize shipments; report discrepancies and keep stockroom clean.
• Manage stock levels and replenish the sales floor; execute visual merchandising updates.
• Support sales floor activities and respond to customer requests quickly.
• Maintain housekeeping and follow Loss Prevention guidelines.

Skills

Customer service

Cash handling

Cash register systems

Brand knowledge

Tools

POS systems

iPad

Mobile POS

Job description

Coach is seeking a Sales Support Associate in Livermore, CA. You will greet customers, assist with product selections, and handle transactions at the cash wrap while maintaining an organized sales floor.

Ideally you bring experience in luxury retail, strong English communication, and a passion for fashion trends. This role requires flexibility for busy periods, weekends, and holidays in a fast-paced store environment.