Luxury Retail Sales Supervisor

Splendid; Bellevue (WA); On-site; USD 31,684 - 38,572; Full time

Job summary

Splendid in Bellevue, WA seeks a Sales Supervisor (Full-Time) to lead store operations, drive sales and deliver an exceptional customer experience. As part of the Store Management Team, you will support the Store Manager and Assistant Manager while upholding company policies and store standards.

You will coach and develop the team, manage payroll, coordinate with Visual Merchandising, Operations and Marketing, and embody the Splendid brand in every customer interaction.

Qualifications

• Strong leadership ability.
• Strong time management skills.
• Able to meet performance expectations.
• Effective verbal and written communication skills.
• Strong organizational skills; ability to multitask and prioritize.
• Strong problem solving and decision making skills.
• Ability to accurately and efficiently operate cash register while following cash handling procedures.
• High level of initiative/self-starter.

Responsibilities

• Contributes to the overall store success by ensuring store sales goals are met while also achieving individual sales goals.
• Responsible for delivering exceptional customer experiences and driving sales by styling and wardrobing each customer based on their needs.
• Responsible for setting the example for customer engagement that exceeds industry standards.
• Responsible for building client relationships and driving store sales along with excitement about our brand through client outreach.
• Assists with training, coaching, developing and motivating associates to achieve maximum sales productivity.
• Assists the Store Manager and Assistant Manager with leading the store team and serves as the expert on company culture, store operations and policies & procedures.
• Assists with managing payroll and ensuring payroll goals are met within established guidelines to ensure proper coverage based on business needs.
• Supports and executes directives from Visual Merchandising, Operations and Marketing and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
• Communicates with Store Manager and/or Assistant Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skill development.
• Represents the brand and ensures team members are embodying the brand in all interactions with customers and peers.
• Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage.

Skills

Leadership

Time management

Performance expectations

Communication

Organizational skills

Problem solving

Cash handling

Initiative

Job description

Splendid in Bellevue, WA seeks a Sales Supervisor (Full-Time) to lead store operations, drive sales and deliver an exceptional customer experience. As part of the Store Management Team, you will support the Store Manager and Assistant Manager while upholding company policies and store standards.

You will coach and develop the team, manage payroll, coordinate with Visual Merchandising, Operations and Marketing, and embody the Splendid brand in every customer interaction.