Luxury Retail: Sales & Service Specialist

Brobston Group LLC; Wilmette (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group LLC is seeking a Selling and Service Assistant for the Plaza Del Lago Hermès boutique. The role focuses on accurate POS transactions, top-tier client service, and smooth after-sales administration in a fast-paced luxury retail setting.

You will collaborate with sales and operations to uphold merchandising standards, maintain stockroom organization, and keep client records up to date. In-person work at a designated location is required.

Qualifications

• Retail experience, luxury preferred.
• Proficiency with POS systems and cash handling.
• Strong communication and customer service abilities.

Responsibilities

• Process and record point of sale transactions accurately.
• Provide high level client service at the register and packaging.
• Assist merchandising and floor presentation to keep stock on display.
• Maintain stockroom organization and replenish selling floor items.
• Log repairs and support after-sales with CRM records and client contacts.

Skills

POS

Cash handling

Client service

Communication

Teamwork

Tools

Microsoft Office

Job description

Brobston Group LLC is seeking a Selling and Service Assistant for the Plaza Del Lago Hermès boutique. The role focuses on accurate POS transactions, top-tier client service, and smooth after-sales administration in a fast-paced luxury retail setting.

You will collaborate with sales and operations to uphold merchandising standards, maintain stockroom organization, and keep client records up to date. In-person work at a designated location is required.