Luxury Retail Sales Lead - Styling & Service

Delta Galil; Westport (CT); On-site; USD 42,000 - 56,000; Full time

Job summary

Splendid in Westport, CT is expanding its store team and seeks a Sales Supervisor for part-time or full-time roles. You will lead sales efforts, coach staff, and ensure an exceptional customer experience across premium denim and related products.

The role emphasizes coaching, payroll planning, loss prevention, and maintaining brand standards. Weekend and evening shifts are required, with 2+ years in luxury retail and supervisory experience preferred.

Qualifications

• 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and at least 1 year of supervisor experience.

Responsibilities

• Contributes to store success by meeting sales goals and helping individuals achieve targets.
• Delivers exceptional customer experiences and drives sales through styling and wardrobe recommendations.
• Leads by example in customer engagement and represents the brand in all interactions.
• Builds client relationships and drives store sales through outreach and events.
• Coaches and motivates associates to maximize sales productivity.
• Partners with Store Manager to uphold policies, brand standards, and store procedures.
• Assists with payroll management and scheduling to ensure proper coverage.
• Coordinates with Visual Merchandising, Operations and Marketing to meet deadlines.
• Communicates with management on staff development and performance goals.
• Supports loss prevention and participates in audits and inventories.

Skills

Leadership

Time management

Performance oriented

Verbal communication

Written communication

Organizational skills

Multitasking

Problem solving

Cash handling

Initiative

Job description

Splendid in Westport, CT is expanding its store team and seeks a Sales Supervisor for part-time or full-time roles. You will lead sales efforts, coach staff, and ensure an exceptional customer experience across premium denim and related products.

The role emphasizes coaching, payroll planning, loss prevention, and maintaining brand standards. Weekend and evening shifts are required, with 2+ years in luxury retail and supervisory experience preferred.