Luxury Retail Sales Consultant: Storytelling & Goals

Swarovski Crystal; Aurora (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Exclusive employee discounts

Employee assistance program

Training & development

Job summary

Swarovski is seeking a Sales Consultant to join our Chicago-area boutique. You’ll deliver outstanding service, create memorable brand experiences, and inspire customers with our luxury products—while contributing to meeting daily and seasonal sales goals.

You’ll stay up-to-date with product knowledge, promote loyalty programs, and collaborate with a stylish team to maintain a welcoming, organized store environment. A passion for fashion and a genuine customer focus are essential.

Qualifications

• Energetic and service-oriented
• Experience in multicultural retail environments
• Excellent communication and rapport-building skills
• Comfortable using retail technology and digital tools
• Passion for fashion and luxury brands

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand product knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Retail sales

Brand storytelling

Digitally savvy

Team player

Tools

POS system

Job description

Swarovski is seeking a Sales Consultant to join our Chicago-area boutique. You’ll deliver outstanding service, create memorable brand experiences, and inspire customers with our luxury products—while contributing to meeting daily and seasonal sales goals.

You’ll stay up-to-date with product knowledge, promote loyalty programs, and collaborate with a stylish team to maintain a welcoming, organized store environment. A passion for fashion and a genuine customer focus are essential.