Luxury Retail Sales Consultant — Bonus Eligible

Swarovski Group; Chicago (IL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Exclusive employee discounts on Swarov

Global employee assistance program

Comprehensive product training

Career growth opportunities

Job summary

Swarovski Group in Chicago is seeking a Sales Consultant to deliver exceptional service and create memorable brand experiences for customers. You will engage with shoppers, promote loyalty programs, and strive to meet personal and team sales goals while contributing to a vibrant store atmosphere.

The role emphasizes storytelling, product knowledge, and digital tools to enhance the customer journey, with a focus on luxury fashion and design.

Qualifications

• Proven strong customer service skills in a retail setting.
• Experience in multicultural or diverse customer environments.
• Comfort with using retail tech and digital tools.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and relationships, promoting loyalty programs
• Achieve individual and team sales goals and own results
• Collaborate with team to maintain a welcoming, organized store environment
• Stay up to date with product knowledge and use digital tools to enhance the customer experience

Skills

Customer service

Multicultural retail

Digital retail tools

Brand storytelling

Job description

Swarovski Group in Chicago is seeking a Sales Consultant to deliver exceptional service and create memorable brand experiences for customers. You will engage with shoppers, promote loyalty programs, and strive to meet personal and team sales goals while contributing to a vibrant store atmosphere.

The role emphasizes storytelling, product knowledge, and digital tools to enhance the customer journey, with a focus on luxury fashion and design.