Luxury Retail Consultant — Elevate Service & Sales

Swarovski Crystal; Chicago (IL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Recognition awards

Exclusive employee discounts

Volunteer leave

Employee assistance program

Product and personal training

Career development opportunities

Job summary

Swarovski Crystal in Chicago is seeking a Sales Consultant to deliver outstanding customer service, create emotional connections through storytelling, and promote loyalty programs. Join a luxury retail environment where fashion meets design and every guest interaction reflects the brand's pop luxury and elegance.

You will stay up to date with product knowledge, collaborate with a diverse team, and contribute to achieving store sales goals while delivering a memorable guest experience in a

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Excellent and proven customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Skills

Customer service

Storytelling

Team player

Digital retail tools

Brand knowledge

Job description

Swarovski Crystal in Chicago is seeking a Sales Consultant to deliver outstanding customer service, create emotional connections through storytelling, and promote loyalty programs. Join a luxury retail environment where fashion meets design and every guest interaction reflects the brand's pop luxury and elegance.

You will stay up to date with product knowledge, collaborate with a diverse team, and contribute to achieving store sales goals while delivering a memorable guest experience in a