Luxury Retail Sales & Client Experience Associate

Tapestry; Santa Barbara (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Santa Barbara is seeking a Sales Support Associate to help drive store success through warm, efficient customer service and precise cash handling. You will assist customers at the cash wrap, maintain a polished sales floor, and support stock flow from receipt to sale.

The role requires strong English communication, ability to multitask in a fast-paced environment, and flexibility to work various shifts, including busy periods.

Qualifications

• 1+ year of retail experience preferred in luxury or customer-focused environment.
• Excellent communication and customer service skills.
• Strong English proficiency and ability to multitask in a fast-paced setting.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in policy.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

English proficiency

Cash handling

POS systems

iPad

Tools

POS systems

iPad

Walkie talkie

Job description

Coach in Santa Barbara is seeking a Sales Support Associate to help drive store success through warm, efficient customer service and precise cash handling. You will assist customers at the cash wrap, maintain a polished sales floor, and support stock flow from receipt to sale.

The role requires strong English communication, ability to multitask in a fast-paced environment, and flexibility to work various shifts, including busy periods.