Luxury Retail Sales Associate - Personal Styling & VIP Clients

Brobston Group; Los Angeles (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Brobston Group seeks a Sales Associate for Phoebe Philo space at DSMLA, delivering elevated luxury service and cultivating long-term client relationships. You will act as the in-store ambassador, providing a personalized, high-touch experience and showcasing deep knowledge of the brand’s aesthetic and product.

The role centers on maximizing sales while building a premium client book, with proactive reminders for special occasions and gifts, alongside strong product knowledge and clienteling

Qualifications

• Retail luxury experience required; ability to curate high-value client relationships.
• Luxury brands knowledge and aesthetic understanding.
• Excellent written and verbal communication skills.

Responsibilities

• Provide high-touch, personalized shopping experiences aligning with brand standards.
• Act as in-store ambassador for Phoebe Philo and elevated service.
• Develop and maintain a high-value client book; drive repeat business.
• Proactively reach out to clients for occasions and gifting opportunities.
• Possess strong knowledge of alterations, fit, and product availability.
• Secure products for clients via special orders or pre-orders.
• Build brand presence, participate in events and activations, and elevate client engagement.
• Train with Phoebe Philo leadership and support DSM team.

Skills

Clienteling

Brand ambassador

Time management

Multitasking

Deadline-driven

Professionalism

Job description

Brobston Group seeks a Sales Associate for Phoebe Philo space at DSMLA, delivering elevated luxury service and cultivating long-term client relationships. You will act as the in-store ambassador, providing a personalized, high-touch experience and showcasing deep knowledge of the brand’s aesthetic and product.

The role centers on maximizing sales while building a premium client book, with proactive reminders for special occasions and gifts, alongside strong product knowledge and clienteling