Luxury Retail Sales Associate — Elite Client Experience

Wolford Retail Stores; Costa Mesa (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive benefits package

Employee discount on Wolford products

Job summary

Wolford is seeking a Full-Time Luxury Sales Associate for our boutique in Costa Mesa. The ideal candidate will connect with clients and represent the Wolford brand with sophistication, delivering an exceptional in-store experience.

You will drive sales, maintain a pristine boutique, assist with inventory and POS operations, and participate in trainings. Generous paid time off and comprehensive insurance benefits are offered. Join Wolford and help shape the future of luxury legwear and bodywear.

Qualifications

• 1–2 years of retail experience; luxury or premium brand experience preferred.
• Proficient with POS systems and retail technology.
• Strong communication and customer service skills.
• Energetic, self-motivated, and sales-driven.
• Professional presentation and adherence to Wolford’s dress code standards.

Responsibilities

• Deliver an exceptional customer experience by providing knowledgeable, personalized, and attentive service.
• Actively drive sales through cross-selling, upselling, and client outreach.
• Maintain and grow a client book; proactively build relationships with new and returning customers.
• Consistently meet or exceed individual sales and KPI targets.
• Ensure all visual merchandising standards are executed, including window displays and in-store presentation, in line with corporate guidelines.
• Support inventory management including deliveries, transfers, and stock organization.
• Maintain a pristine boutique environment including selling floor, fitting rooms, stockroom, and cash wrap.
• Handle point-of-sale transactions with accuracy and care, including cash handling and end-of-day procedures.
• Participate in regular team meetings and trainings focused on product knowledge, customer service, and brand initiatives.
• Ensure full compliance with company policies, safety standards, and local regulations.
• Assist with pricing, returns/exchanges, and administrative tasks as needed.
• Maintain a strong awareness of loss prevention and uphold all security standards.
• Key holding responsibilities may be assigned.

Skills

Retail experience

Customer service

Communication

Sales driven

Professional presentation

Tools

POS systems

Job description

Wolford is seeking a Full-Time Luxury Sales Associate for our boutique in Costa Mesa. The ideal candidate will connect with clients and represent the Wolford brand with sophistication, delivering an exceptional in-store experience.

You will drive sales, maintain a pristine boutique, assist with inventory and POS operations, and participate in trainings. Generous paid time off and comprehensive insurance benefits are offered. Join Wolford and help shape the future of luxury legwear and bodywear.