Luxury Retail Operations Specialist

Tiffany & Co.; Denver (CO); Hybrid; USD 29,000 - 39,000; Full time

Job summary

Tiffany & Co in Denver, CO seeks an Operations Professional to be the heart of back-of-house store operations, delivering exceptional client service, accurate order fulfillment, and inventory control. You will collaborate with sales, management, and partners to drive sales and profitability.

Key duties include processing shipments, replenishment, repairs intake, and maintaining merchandise quality, while upholding Tiffany standards and the renowned customer experience.

Qualifications

• Strong analytical skills.
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours as necessary, including nights, weekends and holidays.
• Organized and detail oriented.
• Flexibility to perform different tasks based on day-to-day business needs.
• Must have authorization to work in the United States or in the country where the position is based.

Responsibilities

• The Operations Professional is the heart of the back of house operations in a Tiffany store. The Operations Professional has strong communication and problem-solving skills and works effectively with sales professionals, management, corporate partners and clients to drive store sales and profitability.
• Carry out operations functions to support the store in consistently achieving or exceeding monthly, quarterly and annual store sales plan. Capture data during client interactions to cultivate new and existing clients.
• Elevate in store experience consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador during every client interaction.
• Provide exceptional operational support to drive sales and service. Execute daily tasks such as order fulfillment, shipping, receiving and replenishment, cleaning jewelry, transferring merchandise, taking in jewelry repairs and cleaning merchandise, following company operational policies and procedures.

Skills

Strong Analytical skills

Organized and detail oriented

Flexibility to perform different tasks

Ability to work retail store hours

Education

A college/university degree

Graduate gemologist degree or GIA coursework

Tools

Microsoft Word

Microsoft Excel

Job description

Tiffany & Co in Denver, CO seeks an Operations Professional to be the heart of back-of-house store operations, delivering exceptional client service, accurate order fulfillment, and inventory control. You will collaborate with sales, management, and partners to drive sales and profitability.

Key duties include processing shipments, replenishment, repairs intake, and maintaining merchandise quality, while upholding Tiffany standards and the renowned customer experience.