Luxury Retail Operations Specialist

Brobston Group; Boston (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

The Brobston Group is seeking a Merchandise Operations Associate to support store operations and deliver a customer-focused luxury shopping experience. You will assist with daily tasks, coordinate with team members, and uphold company standards.

Ideal candidates are organized, detail-oriented, flexible, and possess strong verbal and written communication. The role may require driving and navigating city routes when needed and a calm, professional demeanor in challenging situations.

Qualifications

• Excellent driving record and ability to navigate city streets when driving is required.
• Strong verbal and written communication, organizational, and problem-solving skills.
• Working knowledge of Excel and Word, with the ability to multitask and manage shifting priorities.
• Flexible, dependable, and able to maintain a professional demeanor in challenging situations.

Responsibilities

• Support store operations while following policies and procedures that safeguard clients, associates, and company assets.
• Assist with delivery and client service needs, including navigating city routes when driving is required.
• Support inventory, security, and operational audit activities as needed.
• Help colleagues resolve problems and prioritize daily tasks in a fast-paced environment.

Skills

Driving

Communication

Organization

Problem-solving

Excel

Word

Tools

Excel

Word

Job description

The Brobston Group is seeking a Merchandise Operations Associate to support store operations and deliver a customer-focused luxury shopping experience. You will assist with daily tasks, coordinate with team members, and uphold company standards.

Ideal candidates are organized, detail-oriented, flexible, and possess strong verbal and written communication. The role may require driving and navigating city routes when needed and a calm, professional demeanor in challenging situations.