Luxury Retail Lead: Client Experience & Ops Coach

David Yurman; Las Vegas (NV); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Bonus eligibility

Employee discounts

Generous paid time off

Sick time

Job summary

David Yurman Las Vegas Crystals is seeking an Assistant Store Manager to drive luxury client service and achieve sales goals on the floor. You will lead, coach, and support sales professionals, focusing on clientele development and a premium shopping experience.

Together with the Store Manager, you will oversee daily operations, merchandising, events, and performance reviews, ensuring policy compliance and an elevated brand presence in a dynamic luxury market.

Qualifications

• Minimum 1–2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations.
• Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff.
• Ability to manage multiple tasks in a fast-paced environment.
• Proven ability to drive results, and strategic vision to develop business.
• Fine Jewelry and or Fine Watch experience preferred, but not required.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Proficient in Microsoft Office applications.

Responsibilities

• Lead and coach sales professionals to meet their individual sales plans and KPI.
• Participate in development and execution of strategic initiatives to deliver the sales budget.
• Demonstrate active selling floor leadership and client development.
• Support sales professionals in closing sales.
• Facilitate the implementation and success of in-store events.
• Maintain visual presentation based on company vision and market needs.

Skills

Sales leadership

Customer service

Team coaching

Communication

Tools

Microsoft Word

Excel

Outlook

Job description

David Yurman Las Vegas Crystals is seeking an Assistant Store Manager to drive luxury client service and achieve sales goals on the floor. You will lead, coach, and support sales professionals, focusing on clientele development and a premium shopping experience.

Together with the Store Manager, you will oversee daily operations, merchandising, events, and performance reviews, ensuring policy compliance and an elevated brand presence in a dynamic luxury market.