Luxury Retail Host

Ikon Search; New York (NY); On-site; USD 25,000 - 39,000; Full time

Job summary

Ikon Search partners with a prestigious global luxury retailer to hire a Host for a premier Fifth Avenue location in New York City. This role centers on hospitality and client experience, welcoming guests from arrival and creating an elevated experience with attention to detail.

You will be the first contact point, delivering a warm, personalized experience while coordinating with teams for appointments, VIP visits, and exclusive events.

Qualifications

• Experience in luxury hospitality or high-end retail recommended.
• Strong communication and guest-service focus.
• Ability to maintain professionalism in a fast-paced, client-facing environment.

Responsibilities

• Welcome and greet clients, delivering a personalized and memorable luxury experience.
• Manage guest flow and ensure a seamless experience throughout each visit.
• Provide attentive hospitality service, including beverages and light refreshments.
• Coordinate with internal teams to accommodate client appointments, special requests, and VIP visits.
• Assist with exclusive in-store events and client experiences.
• Maintain beautifully presented hospitality and guest areas.
• Uphold the highest standards of professionalism, discretion, and service.

Skills

Polished communication

Hospitality mindset

Guest relations

Attention to detail

Professional demeanor

VIP client interaction

Job description

We are partnering with a prestigious global luxury retailer that's seeking a Host to join its team at a premier Fifth Avenue location in New York City.

This is an exciting opportunity for polished, personable, and hospitality-driven professionals to become part of an exceptional luxury retail environment.

As a Host, you will be the first point of contact for clients, creating a warm, welcoming, and elevated experience from the moment they arrive. This position is focused entirely on hospitality and client experience, with no sales quotas or responsibilities.

Key Responsibilities

• Welcome and greet clients, delivering a personalized and memorable luxury experience.
• Manage guest flow and ensure a seamless experience throughout each visit.
• Provide attentive hospitality service, including beverages and light refreshments.
• Coordinate with internal teams to accommodate client appointments, special requests, and VIP visits.
• Assist with exclusive in-store events and client experiences.
• Maintain beautifully presented hospitality and guest areas.
• Uphold the highest standards of professionalism, discretion, and service.

Ideal Candidate

• Previous experience in luxury hospitality, fine dining, upscale hotels, private clubs, or high-end retail.
• Polished, articulate, warm, and genuinely passionate about delivering exceptional service.
• Comfortable engaging with high-profile and VIP clientele.
• Strong communication skills, attention to detail, and ability to anticipate guest needs.
• Professional, proactive, and comfortable working in a fast-paced, client-facing environment.
• Ability to stand and remain active throughout the workday.
• Full scheduling flexibility required, including opening, closing, and weekend shifts.