Luxury Retail Growth & Client Experience Lead

Bergdorf Goodman; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Voluntary benefits

Job summary

A leading luxury retailer in New York seeks a Business Manager to enhance customer service and sales growth. The ideal candidate will embody strong business acumen and relationship-building skills. Responsibilities include developing creative business strategies, fostering collaboration, and ensuring exceptional client experiences. The role offers a dynamic work environment and opportunities for career advancement within a prestigious luxury retail brand.

Qualifications

• 3–5 years of experience in luxury retail or brand management.
• Proven business growth and performance targets achievement.
• Strong relationship-building skills and a collaborative mindset.

Responsibilities

• Lead with a focus on customer service and business growth.
• Develop and achieve business goals with cross-functional partners.
• Ensure delivery of superior client experiences aligned with standards.

Skills

Luxury retail experience

Business acumen

Customer service skills

Relationship-building

Communication skills

Strategic mindset

Tools

Google Suite

Retail systems

Job description

A leading luxury retailer in New York seeks a Business Manager to enhance customer service and sales growth. The ideal candidate will embody strong business acumen and relationship-building skills. Responsibilities include developing creative business strategies, fostering collaboration, and ensuring exceptional client experiences. The role offers a dynamic work environment and opportunities for career advancement within a prestigious luxury retail brand.