Luxury Retail Concierge

Hamra Jewelers; Scottsdale (AZ); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Retail Concierge to join their premier fine jewelry destination in Scottsdale. This full-time role emphasizes providing exceptional customer experiences while maintaining a luxurious showroom environment. As the first point of contact for clients, you'll engage warmly and assist with various tasks, contributing to memorable moments in their lives. The ideal candidate will possess excellent communication skills, a keen attention to detail, and the ability to thrive in a bustling luxury retail setting. Enjoy a supportive work culture and numerous benefits while being part of a family-owned business with over 40 years of trust in the community.

Benefits

Medical insurance

Continued training & career development

3 weeks paid time off

Catered lunches

Luxurious work environment

Qualifications

• Excellent interpersonal skills and attention to detail are crucial.
• Ability to multitask in a luxury retail environment is essential.

Responsibilities

• Assist sales and service staff with various tasks in the showroom.
• Ensure a premium customer experience while managing multiple interactions.

Skills

Interpersonal communication

Attention to detail

Multitasking

Self-starter

Team player

Work ethic

Friendly personality

Job description

Hamra Jewelers is searching for a dynamic and driven individual interested in joining Arizona's largest and most premier fine jewelry destination!

------- THIS IS AN IN-PERSON POSITION IN SCOTTSDALE, AZ -------

Being a family-owned and operated full-service jeweler, Hamra has been trusted for over 40 years to provide the highest level of quality and service possible in the industry. We pride ourselves on a relationship-based business and culture, with everyone at Hamra focused on providing a best-in-class customer experience.

Role Description:

• The Retail Concierge at Hamra provides an exceptional experience for every client while maintaining a premium showroom environment.
• You will serve as the initial representation of the company, greeting clients upon arrival and ensuring the best possible experience in our showrooms.
• You will balance multiple interactions with attention and care while sharing in some of the happiest moments of our clients’ lives.
• A 5-day schedule that includes Saturdays between the hours of 9:00 am - 5:30 pm.

Responsibilities:

• Assist sales staff with various tasks such as ringing up sales and sourcing product.
• Assist service staff with tasks such as typing up tickets, delivering jewelry, and evaluating jewelry repairs and cleanings.
• Assist staff with logistics, quality control, and various other projects in the showroom and back of house.

Qualifications:

• Excellent interpersonal communication skills.
• Strong attention to details.
• The ability to handle multiple tasks in an active luxury environment.
• The qualities of being a self-starter and team player.
• An outstanding work ethic.
• A friendly and welcoming personality.

Benefits of working at Hamra include:

• Medical insurance.
• Continued training & career development.
• 3 weeks paid time off.
• Catered lunches.
• A luxurious work environment.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Sales, Marketing, and Customer Service

Industries

Retail Luxury Goods and Jewelry