Luxury Retail Client Experience Specialist

Tootsies; Dallas (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Tootsies in Dallas seeks a dedicated Client Services Specialist to join our team. This full-time role (40 hours/week) covers weekdays and Saturdays, with additional availability for special events. You will deliver exceptional service to customers and teammates, build relationships, and safeguard information.

You will handle transactions, verify customer data, assist stylists, and support events while maintaining an organized front desk and professional appearance.

Qualifications

• Retail experience is required, preferably in luxury environments.
• Strong organizational and communication skills with attention to detail.
• Willingness to work a flexible schedule including weekends and events.

Responsibilities

• Build strong customer relationships with efficient, friendly service.
• Verify customer information and maintain complete, accurate profiles.
• Process sales transactions via the store POS system and handle returns/exchanges.
• Assist stylists with merchandise lookups and transfers; support events and inventory.
• Maintain front desk organization and provide timely follow-up communications.
• Greet customers, answer questions, and direct to a manager for special cases.

Skills

Retail experience

Luxury environment

Sense of urgency

Organizational skills

Attention to detail

Interpersonal skills

Communication skills

Computer skills

Flexible schedule

Education

High school education or equivalent

Tools

POS system

Job description

Tootsies in Dallas seeks a dedicated Client Services Specialist to join our team. This full-time role (40 hours/week) covers weekdays and Saturdays, with additional availability for special events. You will deliver exceptional service to customers and teammates, build relationships, and safeguard information.

You will handle transactions, verify customer data, assist stylists, and support events while maintaining an organized front desk and professional appearance.