Luxury Retail Associate: Storytelling & Sales

Swarovski; Plano (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Volunteer leave

Training programs

Career development

Global support program

Job summary

Swarovski is seeking a Sales Consultant to deliver outstanding customer service in a luxury retail environment in Plano, Texas. You will build emotional connections, promote loyalty programs, and help drive sales while maintaining a welcoming in-store experience.

You will stay current on brand products and use digital tools to enhance interactions with customers. Ideal candidates are passionate about fashion and luxury, experienced in multicultural retail, and comfortable expressing

Qualifications

• Excellent customer service skills with ability to build emotional connections with customers.
• Experience in a multicultural retail environment.
• Strong knowledge of brand products and services.
• Comfortable using retail technology and digital tools to enhance the customer experience.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and relationships with customers and promote loyalty programs.
• Achieve individual and team sales goals and take accountability for results.
• Collaborate with teammates to maintain a welcoming, organized store environment.
• Stay up to date with brand product knowledge and use digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Multicultural experience

Product knowledge

Digital tools

Team player

Creative ideas

Job description

Swarovski is seeking a Sales Consultant to deliver outstanding customer service in a luxury retail environment in Plano, Texas. You will build emotional connections, promote loyalty programs, and help drive sales while maintaining a welcoming in-store experience.

You will stay current on brand products and use digital tools to enhance interactions with customers. Ideal candidates are passionate about fashion and luxury, experienced in multicultural retail, and comfortable expressing