Luxury Retail Sales Consultant – Storytelling & Service

Swarovski; Round Rock (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

Employee assistance program

Product & personal training

Career advancement opportunities

Job summary

Swarovski in Round Rock is seeking a Sales Consultant to deliver outstanding customer service, create emotional connections through storytelling, and promote the brand’s luxury experience.

You will build trust, reach sales goals, collaborate with the team, stay current on products, and use digital tools to enhance the customer journey.

The role includes employee discounts, access to training, and opportunities to advance into leadership or specialist store roles within Swarovski.

Qualifications

• Passionate about fashion, luxury, or lifestyle brands.
• Experienced in a multicultural retail environment.
• Excellent customer service skills and a winning personality that builds trust.
• Curious, empathetic, and results-driven team player with a commercial mindset.
• Digitally savvy and comfortable using retail technology.
• Confident expressing your individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programs.
• Achieve individual and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Multicultural experience

Storytelling

Team player

Commercial mindset

Creative ideas

Digital tools proficiency

Tools

Retail technology

Job description

Swarovski in Round Rock is seeking a Sales Consultant to deliver outstanding customer service, create emotional connections through storytelling, and promote the brand’s luxury experience.

You will build trust, reach sales goals, collaborate with the team, stay current on products, and use digital tools to enhance the customer journey.

The role includes employee discounts, access to training, and opportunities to advance into leadership or specialist store roles within Swarovski.