Luxury Retail Area Manager — Park Perks & Growth

Visit Hershey & Harrisburg; Hershey (PA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

FREE admission to Hersheypark

Discounts

Medical, Dental, and Vision coverage

401K Contribution

Paid time off

and so much more!

Job summary

The Hotel Hershey is seeking a dedicated Retail Leader to join our luxury resort team in Hershey, PA. You will oversee daily storefront operations, coach a team, analyze weekly sales, and ensure optimal product placement while maintaining high standards of guest service.

Responsibilities include staffing, training, and development, inventory control, and participating in the retail management team. This role offers full-time employment with bonus eligibility and comprehensive benefits.

Qualifications

• 3+ years of related experience in retail or hospitality environments.
• 2+ years of supervisory experience in a team setting.
• Industry knowledge in retail and guest service operations.

Responsibilities

• Oversee daily operations of retail outlets at The Hotel Hershey and coach team members.
• Analyze weekly sales, plan floor moves, and ensure correct product placement.
• Maintain inventory per SOPs, including requisitioning and cycle counts.
• Hire, schedule, train, coach, and counsel staff in the retail outlets.
• Address guest concerns and resolve complaints to uphold service standards.
• Participate in retail management meetings and staff events.

Skills

Google Suite

Microsoft Office

Education

Associate’s degree

Job description

The Hotel Hershey is seeking a dedicated Retail Leader to join our luxury resort team in Hershey, PA. You will oversee daily storefront operations, coach a team, analyze weekly sales, and ensure optimal product placement while maintaining high standards of guest service.

Responsibilities include staffing, training, and development, inventory control, and participating in the retail management team. This role offers full-time employment with bonus eligibility and comprehensive benefits.