Luxury Restaurant General Manager – On-the-Floor Leader

Loews Hotels & Co; Tucson (AZ); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) with company match

Paid time off

Training & development

Tuition reimbursement

Employee rates

Job summary

Loews Ventana Canyon Resort in Tucson seeks a dynamic Flying V General Manager to lead all aspects of restaurant operations, guest relations, and financial performance. This role demands hands-on leadership, exceptional communication, and a passion for fine dining and hospitality.

You will work with the Executive Chef and beverage team to evolve menus, mentor teams, and maintain top service standards, while ensuring compliance with health and safety regulations and driving guest satisfaction.

Qualifications

• Five years of progressive leadership experience in fine dining, luxury hospitality, or a high-end restaurant environment.
• Proven success leading food and beverage operations and delivering exceptional guest service.
• Demonstrated ability to recruit, develop, and retain high-performing hospitality teams.
• Strong financial acumen, including P&L management, budgeting, forecasting, labor management, and cost control.
• Strong knowledge of wine, spirits, mixology, food and beverage trends, and high-end service standards.
• Understanding of applicable health, safety, labor, and alcohol regulations.

Responsibilities

• Lead all aspects of restaurant operations, including service, staffing, scheduling, payroll, tip administration, training, guest relations, and overall financial performance.
• Develop and execute strategies to achieve financial objectives, including revenue growth, profitability, labor management, and cost control.
• Recruit, develop, coach, and retain top hospitality talent while creating a culture of accountability and engagement.
• Maintain a strong presence on the restaurant floor, personally engaging with guests and Team Members and ensuring an exceptional dining experience.
• Partner closely with the Executive Chef, culinary leadership, and beverage team to ensure seamless execution and a cohesive food and beverage experience.
• Oversee beverage operations, including monthly beverage inventory, par levels, par checks, ordering, controls, and cost management.
• Monitor guest feedback, identify trends, and implement improvements that continuously elevate the guest experience.
• Ensure compliance with all health, safety, labor, liquor, and company standards and regulations.
• Maintain ownership of the restaurant's execution for all dinner services, specialty events, and other programming.
• Represent the restaurant and resort professionally within the community and throughout the hospitality industry.

Skills

Leadership

Communication

Guest service excellence

Recruitment & development

Financial acumen

Problem solving

Mentoring

Wine & beverage knowledge

Tools

Restaurant management systems

Microsoft Office Suite

Job description

Loews Ventana Canyon Resort in Tucson seeks a dynamic Flying V General Manager to lead all aspects of restaurant operations, guest relations, and financial performance. This role demands hands-on leadership, exceptional communication, and a passion for fine dining and hospitality.

You will work with the Executive Chef and beverage team to evolve menus, mentor teams, and maintain top service standards, while ensuring compliance with health and safety regulations and driving guest satisfaction.