Luxury Resort Server — Elevate Guest Experiences

Highgate; Ketchum (ID); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacation

Paid sick leave

EAP

Tuition reimbursement

Job summary

Viceroy Hotels & Resorts seeks a dedicated Server for The Observatory Sun Valley project. You will deliver luxury dining experiences across restaurant and lounge outlets, ensuring attentive, personalized service and flawless guest interactions in a premier mountain resort setting.

Role requires standing long hours, carrying full trays, and effective communication with guests and team members to uphold brand standards and VIP guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Ability to stand during entire shift.
• Must be able to maneuver throughout the dining area while carrying full trays.
• Excellent verbal and written communication with guests and colleagues.

Responsibilities

• Provide attentive, friendly, courteous, and professional service to all guests and team members.
• Deliver food and beverage service in an efficient, knowledgeable, and personalized manner.
• Maintain knowledge of menus, ingredients, beverages, wine, cocktails, and daily specials across all outlets.
• Enter orders into the POS system and complete cashiering and payment procedures.
• Anticipate guest needs and provide luxury-level hospitality.
• Maintain clean, organized, stocked service areas and tables.
• Support banquet, catering, pool, lounge, café, and restaurant operations as needed.
• Communicate guest concerns to leadership and contribute to guest satisfaction.

Skills

Customer service

Multitasking

Communication

Teamwork

Professionalism

Education

High School diploma or equivalent

Job description

Viceroy Hotels & Resorts seeks a dedicated Server for The Observatory Sun Valley project. You will deliver luxury dining experiences across restaurant and lounge outlets, ensuring attentive, personalized service and flawless guest interactions in a premier mountain resort setting.

Role requires standing long hours, carrying full trays, and effective communication with guests and team members to uphold brand standards and VIP guest satisfaction.