Luxury Resort Merchandising Manager

management-davidsonhospitality; Adairsville (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Barnsley Resort in Adairsville, GA seeks a Merchandising Manager to lead luxury resort retail efforts, coordinating branding, product assortment, and guest-focused service. You will drive profitability and enhance guest experiences through strategic merchandising leadership and cross-department collaboration.

The role requires strong analytics, vendor management, and a track record in planning and buying within a luxury/hospitality context.

Qualifications

• Previous cash handling experience.
• Bachelor's Degree 2-3 years of prior retail/hotel experience or a combination of education and experience.
• 3-5 years experience in buying, planning, or category management.
• Strong analytical skills and proficiency with merchandising/data tools.
• Creative and commercial mindset with strong brand awareness.
• Excellent communication, negotiation, and vendor-management skills
• Proven effectiveness in working with luxury resort members and guests and across departments.
• Proficient computer skills, with knowledge of Micros and Excel preferred.

Responsibilities

• Forecasting seasonal profits and sales, and optimising the sales volume and profitability of designated product areas.
• Developing and implementing merchandising plans to assist in the marketing and promotion of products.
• Assist members and guests with purchases of merchandise and/or tee times.
• Daily cash handling, refunds, exchanges, room charges, employee discounts, gift certificates, promotions, credit card purchases, daily shift deposits.
• Stock, replenish and retrieve merchandise and supplies. Ensure all merchandise is correctly ticketed and priced.
• Manage retail inventories: Conduct monthly inventory and enter updates in inventory platform.
• Open and close retail stores.
• Pack orders to be shipped.
• Take merchandise orders by telephone.
• Develop and execute merchandising strategies aligned with financial and brand goals.
• Lead assortment planning, SKU selection, and seasonal range development.
• Analyze sales, margin, and inventory data to optimize performance.
• Manage vendor relationships, negotiate pricing, lead times, and terms.
• Oversee product lifecycle from concept to end-of-life, including pricing and markdowns.
• Coordinate with marketing, e-commerce, and resort teams on special event, member, and guest launches and promotions.
• Direct visual merchandising for in-store and online environments.
• Monitor market trends and competitor activity.
• Prepare performance reports and present business cases to leadership.
• Lead and mentor retail team members.

Skills

Cash handling

Analytical skills

Vendor management

Merchandising planning

Brand awareness

Negotiation

Communication

Cross‑department collaboration

Education

Bachelor's Degree

Tools

Excel

Micros

Job description

Barnsley Resort in Adairsville, GA seeks a Merchandising Manager to lead luxury resort retail efforts, coordinating branding, product assortment, and guest-focused service. You will drive profitability and enhance guest experiences through strategic merchandising leadership and cross-department collaboration.

The role requires strong analytics, vendor management, and a track record in planning and buying within a luxury/hospitality context.