Reservations Specialist — Luxury Resort Experience

Talentify; Adairsville (GA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Tuition Reimbursement

Paid Time Off

Job summary

Barnsley Resort in Adairsville, GA, is seeking a Reservations Agent to deliver outstanding guest service and streamline stay bookings. You will manage calls, confirm reservations, and coordinate group room blocks while maintaining accurate files and deposits.

The role requires strong communication, multitasking, and attention to detail, with flexible hours including weekends and holidays. Join a luxury Georgia resort known for exceptional guest experiences and teamwork.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills preferred.
• Ability to multitask in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Basic computer skills and experience with reservation software.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Answer all reservations related incoming calls.
• Check expected arrivals for three days out for any duplicate reservations.
• Communicate clearly to customers and co-workers.
• Maintain work areas neat and organized.
• Input and accurately file all reservations received.
• Post advance deposits to correct accounts.
• Review hotel information and availability.
• Run confirmations and mail as assigned.
• Attend all mandatory meetings.
• Complete other duties as assigned by supervisor.

Skills

Communication skills

Multitasking

Organizational skills

Reservation software

Computer literacy

Education

High school diploma or equivalent

Tools

Reservation software

Job description

Barnsley Resort in Adairsville, GA, is seeking a Reservations Agent to deliver outstanding guest service and streamline stay bookings. You will manage calls, confirm reservations, and coordinate group room blocks while maintaining accurate files and deposits.

The role requires strong communication, multitasking, and attention to detail, with flexible hours including weekends and holidays. Join a luxury Georgia resort known for exceptional guest experiences and teamwork.