Luxury Resort Housekeeping Leader

Pier Sixty Six; Deep Creek (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Company 401(k) with match

Complimentary team meals

Complimentary room nights

Employee dining room

Job summary

Pier Sixty-Six Resort in Fort Lauderdale is seeking a well-rounded Housekeeping Manager to lead the housekeeping team, supervise supervisors, room attendants, and related staff, ensuring top-tier cleanliness and guest satisfaction in a luxury setting.

You will report to the Director of Housekeeping, coordinate with Front Office and Engineering, and uphold Forbes travel guide standards while managing daily operations, inspections, and staff development within a dynamic resort environment.

Qualifications

• High school diploma or equivalent required; hospitality or related education preferred.
• Minimum 2-3 years of housekeeping supervisory or management experience, preferably in a luxury hotel, resort, or high-volume hospitality environment.
• Strong knowledge of hotel housekeeping operations and guestroom cleaning standards.
• Previous experience leading and developing a diverse team.
• Knowledge of room inspection procedures, cleaning chemicals, linen operations, and housekeeping equipment.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to work effectively in a fast-paced environment.
• Proficiency with hotel systems and Microsoft Office preferred.
• Knowledge of Forbes or other luxury hospitality standards is preferred.

Responsibilities

• Supervise, coach, train, and develop Housekeeping team members.
• Conduct daily briefings and communicate priorities, VIP arrivals, special requests, and service expectations.
• Monitor attendance, punctuality, productivity, grooming, and overall performance.
• Provide ongoing feedback and recognize team members for strong performance.
• Address performance and conduct concerns consistently and professionally.
• Foster a respectful, inclusive, and team-oriented work environment.
• Ensure new team members receive appropriate training and understand standards.
• Support scheduling and staffing decisions based on occupancy and business levels.

Skills

Team leadership

Communication

Organizational skills

Problem solving

Fast-paced environment

Hospitality industry knowledge

Guest service mindset

Education

High school diploma

Hospitality education preferred

Tools

Microsoft Office

Hotel systems

Job description

Pier Sixty-Six Resort in Fort Lauderdale is seeking a well-rounded Housekeeping Manager to lead the housekeeping team, supervise supervisors, room attendants, and related staff, ensuring top-tier cleanliness and guest satisfaction in a luxury setting.

You will report to the Director of Housekeeping, coordinate with Front Office and Engineering, and uphold Forbes travel guide standards while managing daily operations, inspections, and staff development within a dynamic resort environment.