Luxury Resort Greeter & Cashier: Guest Experience

Davidson Hospitality Group; Northern (KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Barnsley Resort, part of Davidson Hospitality Group, invites an enthusiastic Greeter/Cashier to warmly welcome guests and assist with inquiries while handling cashier duties. This role contributes to smooth check-in/check-out and sets the tone for memorable guest experiences at our Georgia resort.

Join a vibrant team focused on exceptional service, teamwork, and guest satisfaction in a luxury hospitality environment.

Qualifications

• Excellent customer service skills.
• Strong communication skills.
• Read, write and speak English fluently.
• High energy and enthusiasm.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail.
• Experience with cash handling and point-of-sale systems.
• High School diploma or equivalent.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Welcome guests with a warm and friendly demeanor and create a positive atmosphere.
• Provide exceptional customer service, answer inquiries, and assist guests with needs.
• Efficiently handle cash transactions and ensure accuracy per procedures.
• Maintain a clean and organized lobby and cashier station.
• Collaborate with other departments to ensure seamless guest experiences.
• Offer suggestions and recommendations for local attractions, dining, and activities.
• Proactively resolve guest issues or concerns to uphold satisfaction.
• Support the hotel/resort brand standards and team culture.

Skills

Customer service

Communication skills

Fluent English

Energetic and enthusiastic

Multitasking in fast-paced environment

Attention to detail

Cash handling & POS systems

Flexible schedules

Education

High School diploma or equivalent

Job description

Barnsley Resort, part of Davidson Hospitality Group, invites an enthusiastic Greeter/Cashier to warmly welcome guests and assist with inquiries while handling cashier duties. This role contributes to smooth check-in/check-out and sets the tone for memorable guest experiences at our Georgia resort.

Join a vibrant team focused on exceptional service, teamwork, and guest satisfaction in a luxury hospitality environment.