Luxury Resort Bellman & Guest Concierge

Solage, Auberge Collection; Calistoga (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Solage, Auberge Collection in Calistoga, CA, is seeking a Bellman to warmly greet guests, assist with luggage, and coordinate transportation and local recommendations. You will be the first and last impression of hospitality, ensuring a seamless and welcoming stay.

Join a luxury retreat where you’ll support guests, deliver packages, and act as a conduit between guests and hotel departments to ensure exceptional service during their visit.

Qualifications

• A minimum of one-year experience in the hospitality industry.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Valid License to operate a motor vehicle

Responsibilities

• Assist guests with the transportation of luggage to and from their rooms, ensuring a seamless and efficient process.
• Provide a warm and welcoming greeting to guests upon arrival, creating a positive first impression and offering assistance as needed.
• Arrange for transportation services, such as taxis or shuttles, and provide information on local attractions, dining options, and other amenities.
• Receive and deliver packages, mail, and other items for guests, ensuring secure and timely handling.
• Act as a communication link between guests and various hotel departments, facilitating requests and ensuring effective coordination of services.

Skills

Hospitality experience

Customer service

Flexibility

Tools

Driver's License

Job description

Solage, Auberge Collection in Calistoga, CA, is seeking a Bellman to warmly greet guests, assist with luggage, and coordinate transportation and local recommendations. You will be the first and last impression of hospitality, ensuring a seamless and welcoming stay.

Join a luxury retreat where you’ll support guests, deliver packages, and act as a conduit between guests and hotel departments to ensure exceptional service during their visit.