Luxury Resort Assistant Director of Housekeeping

D.c.-Global-Talent-Inc.; Miami (FL); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Full benefits package

Job summary

The Luxury Oceanfront Resort in Miami Beach is seeking an Assistant Director of Housekeeping to lead a team of ~40 staff across rooms, public areas, and laundry, reporting to the Director of Housekeeping. This hands-on, floor-based role drives Forbes Five-Star service standards and daily operations on property.

Ideal candidates have prior luxury-hotel leadership experience, a strong lead-by-example approach, and bilingual Spanish/English skills to support a diverse guest and staff mix.

Qualifications

• Forbes Five-Star luxury hotel or resort experience required.
• Prior experience as an Assistant Director of Housekeeping or a strong #2 / Housekeeping Manager at a luxury property.
• Strong leadership skills with a hands-on, lead-by-example approach.
• Bilingual Spanish/English strongly preferred.

Responsibilities

• Hire, train, schedule, and manage performance for Room Attendants and House Attendants, including coaching and disciplinary action as needed.
• Quality inspection — inspect completed rooms against brand standards; coach staff directly when standards are missed.
• Daily operations — schedule daily work, track room/floor status, coordinate and follow up on work orders, and release checkout rooms for sale.
• Floor oversight — monitor House Attendant performance, guest floor supply levels, and cleanliness of corridors, stairwells, elevators, and linen closets.

Skills

Team leadership

Operations management

Communication

Bilingual Spanish/English

Job description

The Luxury Oceanfront Resort in Miami Beach is seeking an Assistant Director of Housekeeping to lead a team of ~40 staff across rooms, public areas, and laundry, reporting to the Director of Housekeeping. This hands-on, floor-based role drives Forbes Five-Star service standards and daily operations on property.

Ideal candidates have prior luxury-hotel leadership experience, a strong lead-by-example approach, and bilingual Spanish/English skills to support a diverse guest and staff mix.