Warranty Manager

Discovery Land Company; Hobe Sound (FL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401k Contribution

Paid Time Off

Employee Meals

Professional development opportunities

Job summary

Discovery Land Co. is seeking a Warranty Manager for the Atlantic Fields location in Hobe Sound, FL. The role involves managing service repairs, coordinating with vendors, and ensuring high customer satisfaction.

The ideal candidate will have a minimum of 5 years of experience in luxury residential or commercial construction, excellent communication skills, and the ability to manage multiple projects in a fast-paced environment.

Competitive pay, benefits, and opportunities for professional development are offered.

Qualifications

• Minimum 5 years work experience in luxury residential and/or commercial construction.
• Experience working with rapidly shifting priorities.
• Ability to provide ongoing training in one-on-one sessions.

Responsibilities

• Manage and coordinate all deliveries and service repairs.
• Hold contractors accountable for results.
• Ensure completion of all service repairs and customer satisfaction.

Skills

Exceptional listening and communication skills

Time management

Organizational skills

Familiarity with horizontal construction

Competency with Microsoft Office Suite

Job description

## Warranty ManagerApplylocations: Hobe Sound, FLtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR104663**If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally.**Join the Discovery family, where quality and service are at the heart of everything we do! This role will be located at one of Discovery Land Company’s locations: Atlantic Fields, set outside of Hobe Sound, FL Atlantic Fields is seeking a Warranty Manager to join the Development & Construction Department. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.**Key Responsibilities** • Manage and coordinate all deliveries, service repairs with contractors, vendors and possibly with members. • Maintain, ensure, inspect, and follow up completion of all service repairs. • Hold contractors accountable for results. • Collaborate with Project Engineers and possibly members on how to maintain their homes, as well as communicating what items are not warrantable. • Managing multiple projects, deadlines, finances, quality assurance in regards to project and service items. • Responsible for achieving high levels of customer satisfaction. • Flexibility and ability to pivot to new projects and a desire to work in a fast-paced environment.**Qualifications** • Minimum 5 years work experience in related field, preferably in luxury residential and/or commercial construction. • Able to work with different departments and answer the call to our member’s high expectations. • Have exceptional listening and communications skills. • Follow up and follow through consistently to deliver outstanding service. • Have excellent time management, organizational and scheduling skills. • Experience working in an environment with rapidly shifting priorities, demands and timelines. • Ability to listen and respond to specific requests as directed by stakeholders. • Ability to provide ongoing training in one-on-one sessions and small groups. • Ability to communicate effectively and professionally on multiple levels in written and verbal form. • Must be familiar with phases of horizontal construction, specifically residential. • Must be familiar with CSI cost-code divisions. • Competency with Microsoft Office Suite: Excel, Word, Project and, Visio.Additional Requirements • Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members. • Must be able to work flexible work hours as needed due to business demands. • Ability to work in a team environment. • Ability to stay calm and focused during the busiest of times. • Ability to read, write, speak, and understand English; additional languages preferred. • Ability to work a flexible schedule, including evenings, weekends, and holidays, and a shift greater than eight (8) hours in length.**Benefits** • Competitive Pay or Wage Range (only based on state/region laws) • Medical, Dental, and Vision Benefits • 401k Contribution • Paid Time Off and Paid Holidays • Employee Meals, Referral Incentives, and Recognition Programs • Holiday Pay • Professional development and upward mobility opportunities • Work-Family Culture **About Us** Discovery Builders is the building division of Discovery Land Company, dedicated to developing and building distinctive luxury communities around the world. Discovery Builders participates in many Discovery Land developments, serving primarily as the General Contractor for new pre-designed residential homes, but is also available as a general contractor for custom homes within Discovery properties. In addition to acting as general contractors, we also serve as the Construction Manager or General Contractor on traditional commercial buildings such as clubhouses, community sports facilities, dining rooms, wellness centers, and other member amenities. Our expertise is rooted in delivering the finest luxury properties with true attention to detail, that matches the quality of Discovery Land Company’s reputation for excellence. Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com