Luxury Resident Services Concierge

De Twee Bruggen; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

De Twee Bruggen seeks a Resident Services Associate in St. Louis, MO, to deliver exceptional service to residents and guests. You will handle inquiries, resolve issues, and maintain records in a premier luxury apartment community.

The ideal candidate will have 1-2 years in customer service, a strong attention to detail, and excellent communication skills. A High School Diploma or GED is required. Join us to enhance the living experience at One Cardinal Way.

Qualifications

• 1-2 years of experience in customer service and resident retention.
• Ability to handle sensitive information with discretion.
• Experience in security detail and hospitality preferred.

Responsibilities

• Serve as the first point of contact for residents and guests.
• Maintain property activity records and security logs.
• Resolve questions or concerns raised by residents.

Skills

Attention to detail

Organizational skills

Interpersonal communication

Customer service experience

Proficiency in Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Telephone systems

Job description

De Twee Bruggen seeks a Resident Services Associate in St. Louis, MO, to deliver exceptional service to residents and guests. You will handle inquiries, resolve issues, and maintain records in a premier luxury apartment community.

The ideal candidate will have 1-2 years in customer service, a strong attention to detail, and excellent communication skills. A High School Diploma or GED is required. Join us to enhance the living experience at One Cardinal Way.