Concierge

Kauhale Creve Coeur; Creve Coeur (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Kauhale Creve Coeur in Creve Coeur, MO is looking for a friendly and professional Concierge. This role involves being the first point of contact for guests and residents, providing exceptional service, and ensuring a welcoming experience.

The ideal candidate should have a high school diploma and experience in hospitality or customer service. Excellent communication skills and strong organizational abilities are essential for success in this position.

Qualifications

• Previous experience in hospitality, customer service, or concierge roles preferred.
• Knowledge of the Creve Coeur area and local attractions is a plus.
• Proficiency with phone systems and basic computer applications.

Responsibilities

• Greet and welcome guests and residents warmly.
• Provide information about the property and local area.
• Assist with booking reservations and transportation.
• Handle incoming calls and direct them appropriately.
• Coordinate with departments to fulfill requests promptly.
• Maintain a clean and organized front desk area.

Skills

Communication skills

Multitasking

Organizational skills

Customer service

Professional demeanor

Education

High school diploma or equivalent

Job description

We are seeking a friendly and professional Concierge to join our team in Creve Coeur, MO. The ideal candidate will be the first point of contact for our guests and residents, providing exceptional customer service and ensuring a welcoming and efficient experience.

Responsibilities

• Greet and welcome guests and residents in a warm and professional manner.
• Provide information about the property, local area, and available services.
• Assist with booking reservations, transportation, and event tickets as needed.
• Handle incoming calls and direct them appropriately.
• Coordinate with other departments to fulfill guest and resident requests promptly.
• Maintain a clean and organized front desk area.
• Manage mail and package deliveries.
• Address and resolve guest or resident concerns with professionalism and discretion.

Qualifications

• High school diploma or equivalent; additional education or certification is a plus.
• Previous experience in hospitality, customer service, or concierge roles preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Strong organizational skills and attention to detail.
• Proficiency with phone systems and basic computer applications.
• Knowledge of the Creve Coeur area and local attractions is a plus.
• Professional appearance and demeanor.