Luxury Residential Concierge - Elite Guest Experience

CDL Labor Logistics; Menemsha (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

Elite Services is seeking a Residential Concierge to elevate resident experience with warm, proactive hospitality. You will greet residents and guests, manage requests, coordinate transportation and reservations, and maintain a luxurious, organized front desk and common areas.

The role requires excellent communication, discretion, and the ability to multitask in a fast-paced residential setting. You will document notes, follow safety procedures, and collaborate with property management to ensure

Qualifications

• Experience in hospitality or service industry preferred.
• Excellent communication and guest-relations skills.
• Ability to multi-task in a fast-paced residential setting.
• Discretion and professionalism in handling resident information.

Responsibilities

• Greet residents and guests in a warm, courteous manner.
• Coordinate transportation, dining reservations, and local information requests.
• Maintain front desk, lobby, and package areas in a neat, secure state.
• Record resident preferences and update logs for colleagues.
• Observe privacy standards and protect resident information.
• Follow emergency procedures and report incidents promptly.
• Assist with mail, deliveries, and visitor registration as required.
• Collaborate with Property Management to fulfill resident requests.

Skills

Hospitality

Customer service

Communication

Attention to detail

Teamwork

Education

Experience in Hospitality or Service Industry

Tools

Outlook

MS Word

Web browsers

Job description

Elite Services is seeking a Residential Concierge to elevate resident experience with warm, proactive hospitality. You will greet residents and guests, manage requests, coordinate transportation and reservations, and maintain a luxurious, organized front desk and common areas.

The role requires excellent communication, discretion, and the ability to multitask in a fast-paced residential setting. You will document notes, follow safety procedures, and collaborate with property management to ensure